The training is delivered as part of a programme called Skills Support for the Workforce (SSW), which Serco’s Employment, Skills & Enterprise business is managing across Black Country. Under the 28-month programme which launched in April and is managed by Serco on behalf of the Black Country Local Enterprise Partnership (LEP) the programme provides skills development that focuses on upskilling employees in key priority sectors as identified in the LEP’s strategic economic plan;
- Retail Sector
- Public Sector
- Business Services
- Health and Advanced Manufacturing
- Environmental technologies and Transport
Through SSW, eligible businesses can benefit from funded training, tailored to their specific needs. Training is flexible and businesses can select full qualifications or mix and match individual units that are directly relevant to their work. Previous SSW programme participants have benefited from increased employee confidence, motivation and productivity and improved employee loyalty and retention.
Business participants will each benefit from a bespoke Training Needs Analysis that identifies requirements for upskilling or skills gaps in their workforce. Training for participant businesses could cover subjects such as IT and digital skills, leadership and management or more vocationally relevant courses.
The SSW programme in Black Country also offers support and training for individuals at risk of redundancy or those who have been made redundant within the last three months.
To deliver the programme, which is co-financed by the European Social Fund and the Education and Skills Funding Agency, Serco has partnered with expert training organisations to offer local businesses recognised accredited qualifications and bespoke training courses, aiming to enhance employees’ skills and increase the competitiveness of the businesses.